We’ve gathered the most frequently asked questions to help you better understand our services, choose the right printing option, and get your order started with confidence.
Have more questions? Find answers by reaching out.
Price varies depending on the product selected, decoration method, number of imprints (placements) per product, and quantity ordered. Contact us for a custom quote.
DTG (direct-to-garment) printing is a digital printing method that sprays water-based inks directly onto the fabric using a large inkjet-like printer. It produces high-quality, vibrant prints, is ideal for small-scale orders, requiring minimal setup compared to screen printing. DTG prints work best on natural fibers (cotton), so garments need to be at least 60% cotton for DTG printing.
Our typical turnaround time is 2 weeks or less from the order approval date. However, it varies depending on the size of the order and how busy our production schedule is at the time the order is placed. We do our best to provide fast, high-quality service and keep customers updated through the production process.
While we don’t keep a significant amount of in-store inventory, we have access to a wide variety of items to order on demand. For apparel, our main vendor is https://www.ssactivewear.com/, if you wish to browse options. However, we have additional vendors we can order from as needed. If you have a specific request, please let us know and we’ll do our very best to accommodate!
Yes. However, certain decoration methods require specific types of material. It is best to discuss with us before purchasing your own materials to ensure those materials will work with your preferred decoration methods.
Yes! And our design services are available at no additional cost as long as you place an order with us. We work closely with our customers to take their creative vision and help bring it to life.
We can start the creative process with minimal information, but the more information you can provide, the better we can meet your needs.
If you have examples of what you like, providing examples gives our graphic designer a clearer idea of what you’re looking for.
Vector files are highly preferred for provided artwork. Common vector file types include AI, EPS, SVG, or PDF.
If a vector file is not available, the next best option is a high quality JPEG or PNG file. For these file types, higher resolution is best- 300 DPI or greater is preferred. The better quality artwork we have to work with, the better your design will look.
In most cases, we can vectorize and/or recreate non-vector artwork from a high quality JPEG or PNG file. We do our best to work with provided artwork; however, each piece of art is unique and we can not guarantee an identical recreation of non-vector art.
*Please note: simply saving your current file type as a vector file type does not create a vector file. The artwork itself must be vectorized.
Yes! If you’re interested in this option, please let us know. The process is simple, once we determine your products, artwork, and pricing, we just need a few details from you.
When we have the necessary information, we can typically have your store set up within 24 hours and will provide you with a link to your store page.